Re: [World] Screen Burn?


Date Tue, 13 Dec 2005 08:54:36 -0500

Paul,
 
As others have stated, screen burn is simply the oxidation from aluminum screens that has transferred onto the glass.  Since it will not come off with standard window cleaning methods, there must be some extra charge for removal.
 
I have decided to not use harsh chemicals in my business.  I prefer to not expose my employees or the environment to potentially damaging chemicals.  This is just a personal decision on my part.
 
We will scrub the screen burn with 0000 steel wool, for an additional charge.  The steel wool will take off most, but not all, of the screen burn.
 
I explain this to my customers, and explain that if they want the window brought back to its original condition, it will take some kind of acid to do it, but I don't offer this service.  So far, they have all been very happy with this removal method, and the windows look so much better than the cloudy white when we started that the customers love the improvement.
 
David McKeen
Fish Window Cleaning
237 E. Main St.
Kent, OH 44240
330-346-0200
addressis@removed
----- Original Message -----
Sent: Monday, December 12, 2005 6:48 PM
Subject: Re: [World] Screen Burn?

Can someone explain again, in detail, what exactly screen burn is. I am looking for a way to effectively convey to customers what it is and why it takes longer to clean than standard window cleaning. I am running into it more and more lately on true divided window panes and it is very time consuming trying to remove it. I was wondering if others charge accordingly for the labor involved in removing it.
 
Thank you.
 
Paul R. Valenta
Absolute Window Cleaning Inc.
PO. Box 390233
Snellville, GA 30039
770-785-9383

www.absolutewindowcleaning.net