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I have had good results with Bio Clean. One other comment, if removal of
screen burn wasn't included in your original quote and you don't plan on getting
a extra charge for removing it than I would not go through the trouble of
reconditioning the customer's glass for free. In my opinion screen burn removal
is not considered part of the normal process of window cleaning, I consider it
damage that I am not responsible for, just as if the glass was cracked
or scratched before you got there. You wouldn't fix one of those conditions
for free would you?
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