Re: [World] Sales Tax Collection


Date Fri, 9 Dec 2005 09:41:41 -0600

Title: Message
It is stated on the invoice the amount of the cleaning, the amount of the sales tax, and the total amount circled on the bottom by Pay this Amount.  They just plain ignore it. ,
 ----- Original Message -----
Sent: Friday, December 09, 2005 9:18 AM
Subject: RE: [World] Sales Tax Collection

I'm not understanding something about your question. Are they not paying the sales tax because it is not on the bill (and they are supposed to add it on themselves) or are they ignoring the sales tax that you write on the bill?
 
You may want to state that the "Sales tax is included" and then raise you prices by that percentage.
 
If your billing is not clear what the total is (including sales tax), you may want to write something like "Please make check payable for the amount of $$$." or circle the amount with a bright colored pen.
 
To resolve the issue, I would make phone calls to those customers where the sales tax was written clearly on the bill. If it wasn't, I think you are going to have to eat the loss.
 


Richard Berry
Richard Berry Enterprises
San Diego, Ca.

-----Original Message-----
From: addressis@removed [mailto:addressis@removed On Behalf Of John Riley
Sent: Friday, December 09, 2005 6:36 AM
To: addressis@removed
Subject: RE: [World] Sales Tax Collection

This is your problem, but not your fault. I think a phone call would be better, as it won?t cost anything but your time. I wouldn?t worry about hassling someone who should see that their omission is the problem, not the phone call.

If you have this problem repeatedly, I would consider giving a ?taxes included price? (boost the end price to include sales tax) so there is no possible confusion on the numbers.

Hope this helps.

 

John Riley,

President,

Rileys' Window Cleaning

(416) 421 5758

In Service to Toronto Since 1956

www.mywindowcleaner.ca

Member of the BOD of

The Ontario Window Cleaning Association.

Member of the Master Window Cleaners of America.


From: addressis@removed [mailto:addressis@removed On Behalf Of Brent Moore
Sent: December 9, 2005 8:30 AM
To: addressis@removed
Subject: [World] Sales Tax Collection

 

I seem to be having a much repeated problem with Sales tax collection.  In person it is never a problem, however I leave many invoices in the course of a month.  The number that come back without sales tax is annoying.  In the past I have done nothing about it, but it adds up after a while.  I would like your input about the following thoughts.

 

1.  Mailing a return letter explaing my responsability to collect state (texas) sales tax. and invoice for the proper amount.

 

2.  What are the odds of "ticking" someone off for causing them to write another check.  Most customers (residential)  are more bothered by "hassles" than the monitery value.

 

3.  Doing nothing about it.  I know it adds up, but marketing a residential service is directed to a Luxurious living, resulting in a well paying job, which creating, and annoyance (from the customers ppoint of view) may cost a customer.

 

I am leaning towards sending some type of return letter, but wonder if the "experience' of this group has learned lessons already worth sharing..

 

 

Merry Christmas

 

Brent Moore

Clean View Window Cleaning

Amarillo TX

 

 


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