| Date | Fri, 9 Dec 2005 09:36:23 -0500 |
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This is your problem, but not your fault.
I think a phone call would be better, as it won’t cost anything but your
time. I wouldn’t worry about hassling someone who should see that their
omission is the problem, not the phone call. If you have this problem repeatedly, I
would consider giving a “taxes included price” (boost the end price
to include sales tax) so there is no possible confusion on the numbers. Hope this helps. President, Rileys' Window
Cleaning (416) 421 5758 In Service to www.mywindowcleaner.ca Member of the BOD of The Member of the Master
Window Cleaners of From:
addressis@removed [mailto:addressis@removed On Behalf Of Brent Moore I seem to be having a much repeated
problem with Sales tax collection. In person it is never a problem,
however I leave many invoices in the course of a month. The number that
come back without sales tax is annoying. In the past I have done nothing
about it, but it adds up after a while. I would like your input
about the following thoughts. 1. Mailing a return letter
explaing my responsability to collect state (texas) sales tax. and invoice for
the proper amount. 2. What are the odds of
"ticking" someone off for causing them to write another check.
Most customers (residential) are more bothered by "hassles"
than the monitery value. 3. Doing nothing about
it. I know it adds up, but marketing a residential service is directed to
a Luxurious living, resulting in a well paying job, which creating, and
annoyance (from the customers ppoint of view) may cost a customer. I am leaning towards sending some
type of return letter, but wonder if the "experience' of this group has
learned lessons already worth sharing.. Merry Christmas Brent Moore Clean View Window Cleaning |